TERMS OF SALES
CATALOG OF PRODUCTS AND SERVICES
D PARTNERS FRANCE located 59, avenue des Nations Unies, 59100 ROUBAIX, FRANCE offers the sale of products from a catalog accessible on the site petit-cycliste.com.
The customer chooses using the electronic catalog the products and services he wishes to acquire and transmits his order to the company D PARTNERS FRANCE from a purchase order available on the site to be validated according to the instructions.
RIGHT OF RETRACTION
Under the conditions stipulated by article L121-16 of the Consumer Code and in the context of distance selling, the buyer has a withdrawal period of 7 clear days from the delivery of his order. The return of the goods takes place at the expense, risk and peril of the buyer. The product will have to be returned in Colissimo Recommended at the address D PARTNERS FRANCE 59, avenue des Nations Unies, 59100 ROUBAIX, FRANCE, otherwise we could not take into account the loss of products during the return transport. Returned its product can either ask for a refund that the company D PARTNERS FRANCE will have to carry out within a period of 30 days (delays for technical verification) The consumer will be refunded by bank check. The buyer can also ask for an exchange, in this case The company D PARTNERS FRANCE will do the maximum if the product is always marketed, otherwise it will propose an equivalence, the difference of cost will be borne by the consumer as well as the shipping costs Of this new expedition. Only the products returned in their entirety, in their original packaging complete and intact, and in perfect condition of resale will be taken back. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. In addition, the product must not have been used improperly, excessively or not in accordance with its intended use, and in general the product must be in a good state of presentation and functioning. D PARTNERS FRANCE reserves the right to determine in good faith whether all of these conditions are met. The costs and risks relating to the return of a product are the exclusive responsibility of the customer.
The prices of the products and services invoiced are those appearing on the electronic catalog at the time of the order. Sales prices are net prices. A contribution to delivery costs, if requested, is clearly indicated on the final validation slip as well as the total amount to be paid.
The products and services are normally delivered by Colissimo to the address indicated by the customer within 3 to 10 working days. The shipper reserves the right to use any other means of delivery within the deadlines and estimated costs. Delivery times may vary in case of difficulties of routing, stock shortage or holiday periods which will then be signaled by e-mail to the customer. Business days do not include weekends and holidays. For international deliveries, depending on the products and regions, delivery times may vary by several weeks.
The shipping costs are indicated when you place your order and depends on your place of delivery. We work with La Poste.
The customer must ensure that the delivery is in good condition. In case of damages found or supposed, it is up to the customer to issue reservations with the delivery person and to inform the company D PARTNERS FRANCE by registered letter AR within a maximum delay of 48 hours.
The company D PARTNERS FRANCE will endeavor to satisfy the requests of the customer and to execute the orders of products and services of the latter. However, D PARTNERS FRANCE will not be obliged to accept all orders and can not be held liable towards the customer in case of delayed delivery or temporary or permanent non-availability of products and services.
We are committed to providing you with complete satisfaction for all our products and services. In accordance with the law governing the mail order in force for the online sale, you have the possibility of returning any article to us within 14 days of the delivery date being fully reimbursed the price of the article concerned ( The delivery costs are not reimbursed). However, items that do not meet your expectations must be returned to us in new condition in their original packaging.
CASE OF FORCE MAJEURE
D PARTNERS FRANCE can not be held liable in the event of force majeure, such as strikes, fires, natural disasters or the like, this list is not exhaustive.