Return and Refund
You have 14 working days (from the delivery or collection of your package) to exchange or refund the returned items in good condition.
You have 14 working days (from the date of delivery or collection of your parcel) to exchange or receive a refund for the items returned in good condition.
Exchanges and refunds are not possible in shops
You can notify us directly of this return via your customer account and choose "Merchandise Returns".
Return the product concerned with the return form to one of the following 2 addresses:
59 Av. des Nations Unies
59100 Roubaix (FRANCE)
- The costs of returning the said product(s) remain at your expense.